Service

• 
• 

Providing quality services, using original parts and doing repairs based on detailed scientific and technical principles are parts of our commitment to the customers. The services provided to our customers are as below:

 

 Customer Service and Spare Parts:

To deliver the spare parts and other services to the costumers within the minimum period of time, we have trained personnel and an extensive inventory of spare parts for all of our burners.

All the burners sold within Iran are covered with insurance for two years. Also, the burners installed by authorized personnel or agents will be under full warranty of possible re-adjustment and service for three months, and spare parts warranty for 24 months from the time of installation.

You can contact us at any time through email or you can call us between 9:00 a.m. and 5:00 p.m. Saturdays to Wednesdays.

Customer Service:

Tell: (98) 21 88830 571-3      Ext. 107 & 111

Fax: (98) 21 88826 907

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

International customer service serves the customers between 9:00 a.m. and 5:00 p.m. (UTC +03:30) Saturdays to Wednesdays.

International Customer Service:

Tell: (98) 21 88830 571-3      Ext. 130

Fax: (98) 21 88826 907

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 Technical Support and Education:

In order to maintain our standards in terms of providing high-quality services, every year we hold different courses on installation and diagnosis of our burners at beginner and advanced levels. The relevant news will be announced on our website. If you have any technical problem, feel free to contact us at:

Technical Support:

Tell: (98) 21 88830 571-3      Ext. 120

Fax: (98) 21 88826 907

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.